We Are Looking For A Confident, Empathetic And Result-oriented Counselor To Guide Students And Parents Regarding Courses, Admissions, Career Options And Academic Opportunities.

The Candidate Will Be Responsible For Handling Inquiries, Understanding Student Requirements, Providing Suitable Guidance, Maintaining Regular Follow-ups And Supporting The Admission Process.

Key Responsibilities

• Counsel Students And Parents Regarding Available Courses, Programs And Admission Procedures.
• Understand Students’ Academic Backgrounds, Interests And Career Goals.
• Recommend Suitable Courses Or Learning Options Based On Student Requirements.
• Handle Inquiries Received Through Phone Calls, Walk-ins, Website Leads, Social Media And References.
• Explain Course Structure, Fees, Eligibility, Duration, Benefits And Career Opportunities.
• Conduct Telephonic, Online And Face-to-face Counseling Sessions.
• Maintain Regular Follow-ups With Prospective Students And Parents.
• Convert Qualified Inquiries Into Confirmed Admissions.
• Support Students In Completing Application Forms And Admission Documentation.
• Maintain Accurate Records Of Inquiries, Counseling Sessions, Follow-ups And Admissions.
• Update Lead Status And Student Information In CRM Software Or Reporting Sheets.
• Coordinate With Academic, Admission, Accounts And Management Teams.
• Conduct Orientation Sessions, Seminars, School Visits And Promotional Activities When Required.
• Resolve Student And Parent Queries Professionally.
• Prepare Daily, Weekly And Monthly Counseling And Admission Reports.
• Achieve Assigned Admission And Counseling Targets.
• Maintain Confidentiality Of Student Information.
  
  

  Preferred Candidate Profile

  • Strong Listening, Communication And Interpersonal Skills.
  • Empathetic, Patient And Student-focused Approach.
  • Confident In Handling Students And Parents.
  • Good Follow-up, Convincing And Relationship-building Ability.
  • Able To Work Independently And Achieve Admission Targets.
  • Professional Appearance And Positive Attitude.
  • Strong Problem-solving And Decision-making Skills.
  • Ability To Handle Sensitive Information With Confidentiality.